I ship to many countries directly from my atelier in the historic centre of Florence, Italy. Generally, shipping to Italy, the countries of the European Union and the UK is free. Shipments of very large artworks have a cost that must be calculated at the moment.
Are you trying to buy from a country I don't ship to at the moment? Please contact me on firstname.lastname@example.org and I may be able to find a solution.
Italy: Free shipping until 10 kg, then €50,00.
European Union: Free shipping until 10 kg, then €75,00.
United Kingdom: €50,00 until 10 kg, then €100,00.
Rest of the world: For shipments beyond the EU and the UK, the cost is provisionally calculated in 100 Euros. I will contact you before shipping and communicate the final cost: in the event of lower costs, the difference will be immediately refunded to the payment medium used. In case of higher expenses you will be asked for confirmation before proceeding.
Italy: about 4-5 days
European Union: about 5-7 days
United Kingdom: about 7 days
Rest of the world: It depends on the distance: I will communicate the delivery times after consulting the courier.
I use the main couriers available on the market, the choice depends on the service offered at the time of the requested shipment.
If your order concerns a work ready to be shipped, I will ship it within 2 working days from the order date.
If your order concerns a work to be made to measure, the waiting times are variable. The various processing steps take a minimum of 3 working days for the smaller sizes, to 30 working days for the larger sizes. After the order I will send you an email to communicate the scheduled production start date. I ship 1 business day after processing is finished. If you want to be sure of delivery times, contact me before ordering a custom-made work.
The tracking number is sent by email immediately after the item is shipped. For any problems with your package, please contact me on email@example.com, we will resolve any problem.